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Shipping Information
If you need expedited shipping, please email us with the date you need to receive your order. Additional fees may or may not apply.
Payment Policy
We accept Visa, Master Card, Discover, American Express both US and International. We accept personal checks and money orders from the US only.
Return Policy
We want you to love your lace. Please notify us by email or phone within 20 days of receiving your order. We offer a money back guarantee for merchandise unless it is custom or cut to fit in anyway. There may be re-stocking fees if the lace and packaging is not in the same condition.
Frequently Asked Questions
Measurements
» Which is the width or length?
Measurements are expressed as Width by (x) Length. Width is side-to-side and length is top to bottom. Exceptions to this rule will be noted where necessary.
Care
» Is it difficult to care for lace?
Most of our lace is Easy-Care. Simply wash cold, gentle, no bleach. Lay flat or hang to dry. Touch up with cool iron, if desired. Exceptions will be noted where necessary. All items are shipped with care instructions. Most will have a label sewn in.
Components
» What is a Swag Pair?
A swag pair is a swag that is long on the sides and curves up towards the center. The valance usually will fit between the pair for extra wide windows. » What is a Valance?
A valance is the curtain at the top of the window. There are many types of valances. » What is a Panel?
A curtain panel usually covers the whole window to the sill or even to the floor. » What is a tier or cafe curtain?
Tiers, sometimes called cafe curtains, usually cover from the mid-point of the window to the sill, or slightly below the sill. Tier are sold as one piece or as a pair. Pairs will be noted as such.
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